In such a case where this does not resolve your problem at the end of the troubleshooting you will be able to register your product for exchange free of charge warranty terms and conditions apply.
Philips sonicare electric toothbrush problems.
Sonicare troubleshooting and faqs if you have encountered any issues with the performance of your sonicare toothbrush or airfloss please check the troubleshooting section below.
Most products come with a 2 year warranty from sonicare.
If you see the battery indicator light blinking or if you hear a beep it means that your toothbrush is charging.
Providing the fault falls under warranty terms this should be resolved for you.
The mode button will not turn the toothbrush on so be sure that you are pressing the correct button.
If the flashing light turns off at some point during charging this is normal.
Place your toothbrush handle on the charger.
If your toothbrush still won t turn on keep reading.
Press the power button the top button is the power button and the bottom one changes the mode.
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